Privacy Policy

Last updated: October 6, 2026

Capital Roofing & Exteriors LLC (“Capital Roofing,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit capitalroofingmd.com (the “Site”), contact us, or request our services, how we use it, and the choices you have.

Information We Collect

Information you give us. When you fill out a form, call, text, email, use our website chat, or apply for a job, we may collect:

• Your name, email address, phone number, and property address
• Details about your project, roof, or storm damage, including photos you share
• Insurance claim information you choose to provide, such as your insurance company and claim number
• Job application details, such as your desired position, start date, work history, and a link to your resume
• Information you submit for programs like Roofs for Troops, such as military service details needed to verify eligibility
• Any messages you send us through our website chat or contact forms

Information collected automatically. Like most websites, we and our service providers automatically collect certain information when you visit, such as your IP address, browser type, device type, pages viewed, the website that referred you, and the date and time of your visit. We collect this using cookies and similar technologies, including Google Analytics.

How We Use Your Information

• To respond to your requests, schedule inspections, and provide estimates and services
• To help document storm damage and support your insurance claim when you ask us to
• To communicate with you by phone, text message, or email about your project, appointments, and follow-ups
• To review and respond to job applications
• To improve our website, services, and customer experience
• To protect against fraud and comply with legal obligations

Text Messages and Calls

If you provide your phone number, you agree that we may call or text you about your inquiry, appointment, or project. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, or by contacting us using the information below. We do not sell or share your phone number with third parties for their marketing purposes.

How We Share Your Information

We do not sell your personal information. We only share information as needed to run our business and serve you, including with:

• Service providers who help us operate our website, forms, email, scheduling, analytics, and communications
• Our customer relationship management (CRM) system, RoofLink, which we use to store and manage customer contact details, inspection notes, photos, estimates, and project records
• Material suppliers, manufacturers, and subcontractors when needed to complete your project or register a manufacturer warranty
• Your insurance company or adjuster, when you ask us to help with your claim
• Our financing partner, Sunlight Financial, only if you choose to apply for financing. When you apply, the information you provide (such as your name, contact details, and financial information needed for the application) is shared with Sunlight Financial and handled under its own privacy policy. Financing decisions are made by the lender, not by Capital Roofing & Exteriors.
• Government authorities or others when required by law, or to protect our rights, property, or safety

Cookies and Analytics

We use cookies and Google Analytics to understand how visitors use our Site so we can improve it. Google Analytics collects information such as pages visited and time on site. You can learn more at How Google uses information from sites that use its services, and you can opt out using the Google Analytics Opt-out Browser Add-on. You can also set your browser to refuse cookies, though some parts of the Site may not work properly.

Third-Party Links

Our Site may link to other websites, such as Google, Facebook, Instagram, YouTube, and roofing manufacturers like GAF, Owens Corning, CertainTeed, and IKO. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.

How We Protect and Keep Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information. No website or method of transmission is 100% secure, so we cannot guarantee absolute security. We keep personal information only as long as needed for the purposes described in this policy, such as completing your project, honoring warranties, and meeting legal, tax, and recordkeeping requirements.

Your Choices and Rights

You may contact us at any time to ask what personal information we have about you, to request that we correct or delete it, or to stop receiving marketing messages. Depending on where you live, you may have additional rights under state privacy laws. We will respond to verified requests as required by applicable law and will not discriminate against you for exercising your rights.

Children’s Privacy

Our Site and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Your continued use of the Site after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, please contact us:

Capital Roofing & Exteriors LLC
25 Valley Dr, Huntingtown, MD 20639
Phone: 443-977-1494
Email: info@capitalroofingmd.com